Hi, I'm Albert Canine-stein, but everyone calls me Berty.
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We are proud supporters of Australian businesses and farmers! Over 99% of Eureka dog food recipes are made from Australian-sourced ingredients. All our proteins are Australian sourced - from sustainably harvested Kangaroo, Wild Venison and Wild Boar to free-range Chicken and grass-fed Lamb.
Air-drying combines the best of cooked and raw approaches. Like raw meals & processing methods like "freeze-dried raw", air-drying preserves nutrients and tastes better than high-heat methods. Unlike raw, Eureka's unique air-drying process involves a "kill step," which eliminates pathogens, removing any food safety risks and making your dog’s ongoing health a priority. We utilise solar oven technology to significantly reduce our energy consumption and impact on the environment. This process means Eureka dog food is dry enough to last for weeks after opening but has enough moisture to eat without any additional preparation. You'll notice that you feed a lot less on Eureka air dried dog food because there are zero fillers which means you'll also be picking up a lot less poo!
Yes! Eureka is great for puppies because our food is packed with optimal nutrition for dogs of all life stages. However, because they are continuously developing, you would have to update their feeding amounts to ensure they obtain enough nutrients for the healthy development of their muscles, bones and organs.
Yes, Eureka is definitely suitable for seniors too! As dogs get older it is important to properly manage their diet to ensure they get sufficient nutrients so they can thrive for many more years. Ensuring they are nourished will also prevent degenerative diseases like cancer and arthritis. All of Eureka’s recipes are formulated to provide dogs of all life stages optimal nutrition.
All Eureka dog food recipes are complete and balanced and are formulated to meet the AAFCO Nutrient Requirements for All Life Stages. Not only do they meet your dog's daily nutritional requirements they actually exceed them, ensuring that your pet reaches peak condition and performance. If you have a pet with unique health issues, we always recommend that you consult your vet to ensure you select the best food for your best mate.
Because of our air-dried nature, our food has a soft, jerky-like texture and the sizes of each piece can vary. Just as two pieces of steak don’t look the same, no two pieces of our air-dried food looks exactly alike either!
Unopened, Eureka’s air-dried dog food will stay fresh for 12 months. After opening, it will stay good for as long as 8 weeks. However, if stored in a seal container in a cool, dry place this could stay fresh for longer. We produce our air-dried dog food in small batch runs which means that your food is fresh as possible when you receive it.
Nope, there are no artificial ingredients or preservatives found in Eureka! We don’t use glycerin, carageenan, ethoxyquin, artificial colouring or flavouring at all in our food.
Eureka is a meat-first diet with over 90% of our recipes being real meat, bone and organs from high quality Australian sources. Dogs eat to obtain energy first and foremost which is why it is essential to have the right macronutrient profile. This includes providing quality animal proteins and fats and as few carbohydrates as possible which are used as fillers in other commercial foods. Which is why all our recipes are formulated with very low carbohydrate content (less than 6%).
We cannot say we’re completely grain-free, as we do use small amounts of ancient grains like Chia and Flax Seeds in our recipes as they are an excellent source of omega-3 fatty acids. We have also consciously avoided legumes such as lentils, chickpeas and peas, as they have been linked to a heart condition (canine dilated cardiomyopathy) in dogs, in an emerging study by the FDA.
Nope! Eureka’s digestive care dog food recipes are complete and balanced for various life stages and all breeds. You will not need to add supplements to your pet’s diet unless specifically recommended by your veterinarian.
You most definitely can! To give your pup a varied diet of different proteins, you can rotate recipes each month or place a multi-recipe order. We recommend only doing this if your pup has no existing allergies to our other proteins, and if they do not have a sensitive tummy!
No, we cannot consider our food raw due to the processing method used, that is air-dried in a solar powered oven. The same way we do not consider human-grade jerky raw! However, we would say that our food is as close to raw feeding as you’d get, and the main difference between raw feeding and Eureka is the moisture content.
We love your shared desire to provide your pup with the best possible food! With careful consideration to your pup’s needs, our Eureka recipes are formulated to exceed the nutritional levels provided by the AAFCO. This ensures they will be able to perform at their best and are nutritionally taken care of. Below is the guaranteed analysis for all our recipes:
Yes! We recommend 3 different feeding options for Eureka.
• 15% (as a treat or topper)
• 50% (co-feeding with something else), or
• 100% Eureka diet
It’s completely up to you how much you’d like to feed your pup our food!
We deliver Australia-wide including most of the far-out places! If you live in regional Australia, be sure to update your delivery schedule or frequency to allow time for your order to reach you. In doing so, you’ll never have to worry about running out of food.
Delivery is completely free Australia-wide for all orders above $59 However, for orders less than $59, a delivery charge will incur as follows:
• Metro & Regional - $9.95
• Rural - $12.95
• Outback - $19.95
Yes! With Australia Post, we can now deliver to PO Boxes or Parcel Lockers all over Australia.
We aim to pick and pack your orders on the same business day if we receive them before 11am. This ensures a same day dispatch. For orders that are not shipped out on that day, they certainly will be out the following day!
Our delivery partners will then deliver straight to your door, but delays do occur sometimes.
|NSW, VIC & WLD Metro
|1 – 3 Business Days
|ACT, NSW, VIC & QLD Regional
|2 – 5 Business Days
|TAS, SA Metro & Regional
|3 – 5 Business Days
|WA Metro & Regional
|3 – 8 Business Days
|4 – 7 Business Days
Yes, you can cancel or reschedule your upcoming delivery so as long as it hasn’t processed. We recommend making changes at least 12 - 24 hours before.
Yes! We will keep you in the loop as much as we can. You will receive a notification e-mail about your upcoming order 24 – 48 hours prior to it being processed. After your order has been processed, packed and shipped, you’ll receive another e-mail about your order being on its way!
When your parcel is with our delivery partners, we are limited to the real-time updates they provide. When your order is on its way, you should be able to track it through the tracking number or link provided.
If your pup is travelling with you, you can most definitely bring their bag of food! If you and your pup are travelling within Australia, you can also have their food delivered to the address of your holiday accommodation instead. All you’d have to do is update your shipping address via your dashboard and ensure you leave enough time for it to arrive.
Absolutely! We do have 20g sample packs of all 3 of our delicious recipes. All we ask is for some help just with shipping and it’s just $5. Click here to get some samples for your ultimate taste tester.
The easiest way to figure out how much to feed your pup is by using our online feeding calculator. This interactive tool allows you to enter important details about your pup and obtain the recommended feeding amount accordingly! Find out exactly how much your best mate needs to thrive here.
Our digestive care focused recipes are much more nutritionally dense than traditional kibble. Each gram of Eureka contains more protein, essential nutrients and calories than many other dry foods, which means you might be putting a lot less into their bowl than you are used to.
When switching to Eureka we recommend a gradual transition period of over 5-7 days to avoid any stomach issues. This allows your pet's digestive system time to adjust to the high nutritional value of our recipes. Start by swapping 15% of your dog's diet across to Eureka, increasing this amount by 10-15% each day until you are feeding 100% Eureka by day 7 or 8.
If you are planning to feed a portion of Eureka with their old diet, then you will be able to transition quicker depending on the amount of Eureka you are planning to feed. It is normal for your dog to have soft stools for 1-2 weeks as the gut adjusts to a new, energy-dense diet.
Sometimes your dog just won't like a particular protein or recipe and that's not a problem.
With our Money Back Guarantee we can either replace the order with a different recipe or give you a refund so long as you notify us within 2 weeks of receiving the order.
Just reach out to us at email@example.com with the batch (expiry) date on the back of your pack alongside the recipe. We will then provide you with an option of a replacement or process your refund. We will organise the shipping for you to make it as hassle free as possible!
Note: Our Money Back Guarantee only applies to food orders.
Sustainability is at the core of our philosophy. Each of our air-dried dog food recipes are 100% certified carbon neutral through our partnership with NOCO2 - Australia's longest-running carbon certification scheme.
All of our meat is sourced as sustainably as possible. Much of our protein is wild-caught Australian game that has been ethically harvested to preserve native habitats & agricultural land. Our lamb is grass-fed, our chicken is free-range, and our fish oil is also obtained through wild-caught, sustainable fishing practices.
We also use solar-powered ovens to slowly air dry our dog food at a low 68 degrees. This maximises the nutritional benefits of the high-grade ingredients included within the Eureka recipes while minimising our impact on the environment.
Long story short, our sourcing and processing techniques mean that our carbon footprint is as small as it can be which is why we think our dog food is best for the planet and your dog!.
All Eureka products are packed and shipped out in 100% Recyclable or biodegradable material. This includes our food and treat packs, cartons and sample sachets that we send out. Be sure to put them in the right bins!.
If your pup is prone to food sensitivities, or has an easily irritable tummy, we recommend going really slow with our food.
Because our recipes are high in protein and fat, some pups may not be able to tolerate the nutrient density of our food. In this case, a slow transition often helps. We do also suggest adding our Gut Helper to your pup's food or water bowl. The prebiotics and probiotics in our Gut Helper can aid in balancing your pup's microbiome during the transitioning process.
One of our most popular recipes for dogs with a sensitive tummy is the Wild Boar & Chicken recipe. This is mainly because it's generally our leaner recipe and has the added anti-inflammatory benefits of turmeric. Nevertheless, we highly recommend consulting your vet or vet nutritionist about our food prior to switching your pup's diet or trialing our food. Always best to be cautious!